A little help,
when you need it.
Installation, license keys and the quickest way to reach the maker.
I can't find my license key
Search your email for Dodo Payments and check spam. If it has not arrived, email us with your license email and approximate date. Do not send your full license key or card details.
I need to move my license to another Mac
Save a backup from CCPrune → License… → Save License Backup. On the replacement Mac, choose Restore License Backup. Remove the license from the old Mac if you still have it. Use your license on one Mac at a time. A backup restores access offline, even after the original key expires.
I reinstalled or cleared my app data
Open CCPrune, choose CCPrune → Enter License Key…, then Restore License Backup… and select your saved .ccprune-license file. It works offline for life and includes future updates. The app also keeps recovery copies on the Mac. If every copy was deleted, your exported backup is needed for independent recovery. A license key can be redeemed online within one year; an expired key is not a substitute for the backup.
macOS won't open the app
CCPrune is not yet notarized by Apple. First launch may require System Settings → Privacy & Security → Open Anyway. Read the full installation guide.
I need help with a payment
Email us with your license email and order reference if available. If you have a receipt or see a charge, contact us before trying checkout again. Do not send payment-card details.
Usage HUD isn't appearing
Check the compatible Claude Code version, reload plugins and wait for the first reply. Read troubleshooting steps or visit the source repository.
Still stuck?
hello@under5dollars.comTell us which tool, what happened and your macOS or Claude Code version.
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